Ride Assist
NEMT billing software

NEMT billing software that starts with the trip.

Ride Assist turns every completed trip into a claim, submits it to Medicaid or your broker, and tracks it until you're paid. No re-keying, fewer denials.

Claims this week Sep 15 – 19 Example data
Billed$18,420246 trips
Paid$15,960Avg 11 days
Denied31.2% of claims
A/R aging$9,310 outstanding
0–30 days 31–60 61–90 90+
NEMT Billing Software | Medicaid EDI 837 & Broker Claims | Ride Assist
This is a demo page

This page isn't built yet. Guides, comparisons, and the remaining sections will work in the full site.
Ride Assist {{ phone }}
NEMT billing software

NEMT billing software that starts with the trip.

Ride Assist turns every completed trip into a claim, submits it to Medicaid or your broker, and tracks it until you're paid. No re-keying, fewer denials.

Claims this week Sep 15 – 19 Example data
Billed$18,420246 trips
Paid$15,960Avg 11 days
Denied31.2% of claims
A/R aging$9,310 outstanding
0–30 days 31–60 61–90 90+
Mark Bell · Valley DialysisMedi-Cal837PSigned Paid$84.20Paid Sep 18
Rosa Nguyen · Sherman Oaks PTBrokerWC van12.4 mi Submitted$62.00Sent Sep 19
Dale Harper · Encino MedicalMedi-Cal837P Denied$71.50CO-16 · Missing signature
Batch 0919 ready24 claims · $1,982.40 Submit 837P

Where NEMT billing breaks down

Billing specialist reviewing claim spreadsheets on a laptop
01Denied claimsA missing signature, wrong mileage, or mismatched time and the claim comes back weeks later.
02Slow broker paymentsEach broker has its own portal and format, so trips sit unbilled until someone gets to them.
03Manual re-keyingStaff copy trip details from dispatch into billing by hand, and every copy is a chance for an error.

NEMT billing software built into dispatch

Automatic claims from trips Completed trips become claims with times, mileage, and rider details already filled in.
Broker integrations Import broker trips and send completed ones back without logging into each portal.
Medicaid EDI 837 Generate and submit 837P claim files directly, with payer rules checked before sending.
Denial tracking See every denial with its reason code, fix the trip, and resubmit from the same screen.
E-signatures Riders sign in the driver app at pickup and dropoff, and the signature attaches to the claim.
A/R reporting Track what is billed, paid, and outstanding by payer, broker, and age.

Clean trip data makes clean claims.

Most denials start with bad trip data. In Ride Assist's NEMT billing software, the claim is built from what the driver app recorded: GPS pickup and dropoff times, actual mileage, and the rider's signature. Nobody types it in, so there's nothing to mistype.

Driver appGPS times, mileage, signature
Trip recordChecked against payer rules
ClaimSubmitted with nothing retyped

NEMT billing software FAQ

Which payers and brokers can Ride Assist bill?

Ride Assist submits Medicaid claims as EDI 837 files and works with the major NEMT brokers. Tell us who you bill today and we will confirm coverage on the first call.

Do I still need a separate billing service?

Most fleets bill directly from Ride Assist. If you already use a billing company, we can send them clean trip and claim data instead.

How are denials handled?

Every denied claim shows up with its reason code. You fix the trip record, resubmit, and the claim history stays attached to the trip.

How long does it take to start billing?

Most fleets submit their first claims within a few weeks. Setup includes payer enrollment checks and a test batch before anything is sent.

See your trips turn into claims.

Book a 20-minute billing demo, or grab our checklist of what every NEMT claim needs before you submit.