Ride Assist
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NEMT software

NEMT software that runs the whole trip, from booking to billing.

Ride Assist gives non-emergency medical transportation companies one platform for dispatch, scheduling, driver management, billing, and reporting. Every trip, one record.

Talk to a person, not a form. Weekdays 7am to 6pm Pacific.

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Ride Assist Book a Demo
NEMT software

NEMT software that runs the whole trip, from booking to billing.

Ride Assist gives non-emergency medical transportation companies one platform for dispatch, scheduling, driver management, billing, and reporting. Every trip, one record.

Talk to a person, not a form. Weekdays 7am to 6pm Pacific.
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Live dispatch preview

NEMT software that runs the whole trip, from booking to billing.

Ride Assist gives non-emergency medical transportation companies one platform for dispatch, scheduling, driver management, billing, and reporting. Every trip, one record.

Talk to a person, not a form. Weekdays 7am to 6pm Pacific.

TRIP 101111-B{{ tripStatus }}
Mark Bell → {{ destName }}
PU 09:15 · STR{{ tripEta }}
Drivers nearby{{ availableCount }}
{{ d.initials }} {{ d.name }}{{ d.van }} · {{ d.eta }} {{ d.badge }}
North Hills · 3 mi radius{{ clock }}

Everything an NEMT operation needs, connected.

Most companies run trips across a spreadsheet, a dispatch tool, a billing service, and a phone. Ride Assist replaces the hand-offs between them.

DispatchAssign, reassign, and track every vehicle on one live board. Wheelchair and stretcher trips match to the right van automatically. NEMT dispatch software › SchedulingStanding orders, recurring dialysis runs, and same-day requests in one calendar, with pickup windows that drivers can actually hit. NEMT scheduling software › Driver appStep-by-step trip flow: accepted, en route, arrived, onboard, done. Mileage, signatures, and times captured as they happen. See the driver flow › BillingCompleted trips become claims with the mileage, level of service, and timestamps already attached. Fewer denials, faster payment. NEMT billing software › API and integrationsReceive trips from brokers and health systems, push status back, and connect the tools you already run. NEMT API ›
Not sure where to start? Tell us how you run trips today. We'll show you what changes. Book a Demo ›
Dispatcher with headset monitoring a live trip map

One trip record, start to finish.

The same trip the dispatcher schedules is the one the driver completes and the one billing submits. Nothing gets retyped.

BookedPhone, portal, broker feed, or API
ScheduledMatched to a vehicle and driver
DispatchedLive on the board and in the driver app
CompletedTimes, mileage, and signature captured
BilledClaim built from the trip itself
BookedPhone, portal, broker feed, or API
ScheduledMatched to a vehicle and driver
DispatchedLive on the board and in the driver app
CompletedTimes, mileage, and signature captured
BilledClaim built from the trip itself

Built from the driver's seat.

Drivers see one trip at a time with the details that matter: who, where, level of service, and when. Each tap moves the trip forward and updates dispatch instantly.

  • Vehicle mileage logged at shift start and per trip
  • Turn-by-turn navigation to pickup and dropoff
  • Today's and future trips, always current
Passenger information
AddressMark Bell – Residence, 10139 Woodley Ave, Apt 204, North Hills, CA 91343
Trip IDID#: 101111-B
PU / DO09:15 → 09:49
LOS / MiSTR/GNY15.3 mi
Accepted
En Route
Arrived
Onboard
Done

Who runs on Ride Assist

Common questions about NEMT software

What is NEMT software?

Software that non-emergency medical transportation companies use to take trip requests, schedule and dispatch vehicles, guide drivers, and bill payers. Ride Assist covers all of those steps in one system instead of several disconnected tools.

Does it handle wheelchair and stretcher trips?

Yes. Every trip carries a level of service (ambulatory, wheelchair, stretcher or gurney) and only vehicles equipped for it are offered at dispatch.

Can we bring in trips from brokers?

Trips can be entered by your team, imported, or received through the API. Ask us about the brokers and health plans you work with.

How long does it take to switch?

Most fleets run their first live trips within a couple of weeks. We move your riders, standing orders, and vehicles over with you.
Weekdays 7am to 6pm Pacific

Talk to a real person.

Tell us how your fleet runs today. We'll walk you through Ride Assist in 20 minutes.